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D.Soto
D.Soto, Formación profesional
Categoría: General
Clientes satisfechos: 1083
Experiencia:  Ingeniería Mecatrónica
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I need to buy more credit, but my credit card number has changed.

Pregunta del cliente

I need to buy more credit, but my credit card number has changed. I have NOT changed the type of card--it is still a MasterCard. However, when I try to change it, I can't! Please explain how I can do this. Thank you.

XXXXX XXXXX [email protected]
Enviada: hace 5 año.
Categoría: General
Experto:  D.Soto escribió hace 5 año.

Good night, you need to close your MasterCard account and then apply for a new type of card with some other company.

You can do this without changing your bank.

 

Greetings.

Cliente: escribió hace 5 año.
There is no place to close the account, even though the information I have found says that's what I need to do. Since I can't do that, I can't update the information, so I am in the same position as before.
Experto:  D.Soto escribió hace 5 año.

Instructions

    • 1

      Register for an online account with your credit card company. You will have to enter your account or credit card number, name, address and email information. When you are logged in, update your credit card information by clicking on "Profile," "Customer Information" or similar.

    • 2

      Send an email to your credit card company's customer service center. In the email, be sure to outline the specific information that needs to change. Only use this method for updating basic information, such as your address or phone number. Don't put in any private information about your account--including the credit card number, checking account number or social security information.

    • 3

      Connect to your credit card company's chat service. Many credit card companies (like Bank of America) now have convenient online chat capabilities that allow you to immediately communicate with a credit card representative to update your information.

    • 4

      Call your credit card company to give it the updated information. Type in your credit card company's name and the phrase "800 number" to find the number.

    • 5

      Send your credit card company a letter outlining your new information. Be sure to sign the note and add your name and account number to the separate page in case it somehow gets separated from your payment during processing. If you regularly mail in your payments, you can write a note on the bill stub noting the new credit card information.


Cliente: escribió hace 5 año.

Yo hice lo que queria, pero no por tu repuesta.

 

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