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I don't know what a driver is... and if you mean where I watch videos, I watch them online and yes I re-opened several different links and none of them work so it isn't the links. I watch them normally with no problems.
Drivers are the sfotware which cames with every hardware, may be you could get them at the dell´s oficcial web site.
You coul see if there something wrong in your laptop at propieties of my pc - hardware -