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Jose Mari
Jose Mari, Grado Superior
Categoría: Informática
Clientes satisfechos: 526
Experiencia:  Técnico informático y Programador.
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Hi - Please can you help. I am using opencart to make a online

Pregunta del cliente

Hi - Please can you help. I am using opencart to make a online store and was adding a banner module that overwrote some files. I had lots of errors coming up and decided to backtrack and remove what was uploaded and replace with what was there (I had backed up files), however I can now see my website but I cannot access the opencart admin interface - it is just coming up with an error. Although the website is showing all data as it was I am now worried that the data input into admin is lost. Please help! Many thanks.
Enviada: hace 5 año.
Categoría: Informática
Experto:  Jose Mari escribió hace 5 año.
Good MorningCustomer

What you need to restore the system database. If you have restored the database and continues to access errors, which should ask their webmaster is that the point of disposal all the files and to restore your site before you have crushed the directory.

For any clarification or questions, please contact me. If you believe that the answer provided is invalid, please mark the answer as correct.

We look forward to hearing from you, receive a greeting,


Jose Mari y otros otros especialistas en Informática están preparados para ayudarle
Cliente: escribió hace 5 año.
How do I restore the system database? I'm a novice at this.
Cliente: escribió hace 5 año.
Sorry pressed accept instead of respond. Please could you reply - thanks.
Experto:  Jose Mari escribió hace 5 año.
Hello,

If you have a backup database, you must import the tables in the current database manager through to all the tables are properly linked.

If you can not do the above operation, you should contact your webmaster and ask to restore a copy of the database before before it ceased to function.


For any clarification or questions, please contact me. If you believe that the answer provided is invalid, please mark the answer as correct.

We look forward to hearing from you, receive a greeting,
Cliente: escribió hace 5 año.
Hi - I have spoken to the webmaster and they are going to restore from their backup as of yesterday - I don't quite understand their customer service (I'm not an IT person) - but does this mean that essentially I will go into the website / admin userface as I did before? Do I need to do anything else? Many thanks.
Experto:  Jose Mari escribió hace 5 año.
Good morning,

If the webmaster has dichoque to restore the backup of your website, that means you have access to your site as you did before having errors. You do not have to do anything else, just wait for your webmaster tells you already restored the backup.

For any clarification or questions, please contact me. If you believe that the answer provided is invalid, please mark the answer as correct.

We look forward to hearing from you, receive a greeting,
Cliente: escribió hace 5 año.
Many thanks for your help Jose.
Experto:  Jose Mari escribió hace 5 año.
Thank you very much for accepting as correct the response and any other problems please contact me.

Finally, I would appreciate that valued the answer provided.

Thank you very much and receive a greeting,