Cómo funciona JustAnswer:
  • Preguntar a un Experto
    Los expertos tienen muchos conocimientos valiosos y están dispuestos a ayudar en cualquier pregunta. Credenciales confirmadas por una empresa de verificación perteneciente a Fortune 500.
  • Obtener una respuesta profesional
    Por correo electrónico, mensaje de texto o notificación mientras espera en su sitio.
    Haga preguntas de seguimiento si lo necesita.
  • Garantía de satisfacción plena
    Garantizamos tu satisfacción.
Formule su propia pregunta a Ing. Navas
Ing. Navas
Ing. Navas, Ing. en Electrónica
Categoría: Informática
Clientes satisfechos: 1895
Experiencia:  Especializado en HW, SW e Infraestructura de Redes.
61714763
Escriba su pregunta sobre Informática aquí...
Ing. Navas está en línea ahora

I need to turn off the SPI "firewall" from the Netgear rou

Pregunta del cliente

I need to turn off the SPI "firewall" from the Netgear router?
Enviada: hace 5 año.
Categoría: Informática
Experto:  Ing. Navas escribió hace 5 año.

Estigia :

Greetings

May I know the model of your Netgear Router?

JACUSTOMER-x8r4sk93- :

i do not know

Estigia :

Do you have the router at reach?

JACUSTOMER-x8r4sk93- :

how can i get the model, where do i look to find it

JACUSTOMER-x8r4sk93- :

i want to connect the internet to the wii but i have this error code with the nomber 52231

Estigia :

Don't worry.

You can find the model of your router at the back or the bottom of it, in a little plate.

JACUSTOMER-x8r4sk93- :

that means it's disables my "firewall" if you are using Netgear router, disable the SPI firewall

Estigia :

Let mi research about this code "52231", give me a minute!!

JACUSTOMER-x8r4sk93- :

i will look for the router, one second please

JACUSTOMER-x8r4sk93- :

the model is SBV5222

Estigia :

thanks, let me load the specs!

JACUSTOMER-x8r4sk93- :

ok

Estigia :

Where did you purchase the router from? (country)

JACUSTOMER-x8r4sk93- :

USA

JACUSTOMER-x8r4sk93- :

NJ

Estigia :

I've been looking for a netgear SBV5222 router, but I can not find it.

But in the other hand I had found a Motorola SBV5222 modem.

Can you check for the model again?

JACUSTOMER-x8r4sk93- :

yes it is the one you are saying, but i'll double check one minute

JACUSTOMER-x8r4sk93- :

ok i checked it and yes it is motorola SBV5222 modem

Estigia :

Thanks, let me find the specs, hold on a minute!

JACUSTOMER-x8r4sk93- :

ok

Estigia :

is this your router?

Imagen a tamaño completo

JACUSTOMER-x8r4sk93- :

yes

Estigia :

Excelent, I am downloading the specs, just a moment.

JACUSTOMER-x8r4sk93- :

ok

Estigia :

Ok, let me tell you that this modem does not have firewall.
What were you doing that gives you this error message?

JACUSTOMER-x8r4sk93- :

i was trying to connect to the internet on the wii console

Estigia :

When did this error begins to happen?
Have you connect the wii before?

JACUSTOMER-x8r4sk93- :

this started happenning about a week ago and yes, but not with our internet just wireless

JACUSTOMER-x8r4sk93- :

so i got connected before with some other internet

JACUSTOMER-x8r4sk93- :

not the one i have that is optimumwifi

JACUSTOMER-x8r4sk93- :

are you there?

Estigia :

Yes I am here, sorry for the delay!!!

What optimumwifi are you using?

There is an "Optimumwifi" Internet service provider and there is a optimumwifi software that is used to share the internet locally, wich one do you mean?

JACUSTOMER-x8r4sk93- :

the optimumwifi that is used to shre the internet locally

Estigia :

I think that there is the problem, have you tried to connect directly to the internet with the Wii?

JACUSTOMER-x8r4sk93- :

no

JACUSTOMER-x8r4sk93- :

i have the modem connected to the computer upstairs

JACUSTOMER-x8r4sk93- :

and the wii is downstairs

JACUSTOMER-x8r4sk93- :

so i used wireless

JACUSTOMER-x8r4sk93- :

connection

Estigia :

do you use static ip or dhcp?

JACUSTOMER-x8r4sk93- :

what do you think, should i connect the wii in the laptop?

JACUSTOMER-x8r4sk93- :

i don't know what static ip or dhcp is

Estigia :

For the Wii to connect to the Internet, it needs an IP address, that can be asigned by you (manualy), or by the Router (dhcp), I was checking the nintendo site and find that the recomend an static (manualy assigned) IP.

JACUSTOMER-x8r4sk93- :

is that all i have to do

Estigia :

Depending on the router is the Ip that they recommend.

Check this link: http://www.nintendo.com/consumer/wfc/en_na/ds/results.jsp?error_code=52231&system=Wii&locale=en_US&locale=en_US&action2.x=24&action2.y=21

JACUSTOMER-x8r4sk93- :

?

Estigia :

Are you checking the link?

Estigia :

Can you do the procedure and test it?

JACUSTOMER-x8r4sk93- :

yes i did thank you

JACUSTOMER-x8r4sk93- :

sure

JACUSTOMER-x8r4sk93- :

one minute please

Estigia :

I am here to help you if you have any question about it!!

JACUSTOMER-x8r4sk93- :

what does the SSID mean?

Estigia :

SSID: is the name of your wiless network.

Estigia :

for example: Home, Wii, MyLAN, etc...

JACUSTOMER-x8r4sk93- :

ok i write optimumwifi correct?

Estigia :

it is ok!

JACUSTOMER-x8r4sk93- :

ok thank you

JACUSTOMER-x8r4sk93- :

one second please

Estigia :

take your time!!

JACUSTOMER-x8r4sk93- :

ok thank you

JACUSTOMER-x8r4sk93- :

they are asking for a type of securityand they give me options

Estigia :

Your wifi, does it use a password?

JACUSTOMER-x8r4sk93- :

the options are WEP, WPA-PSK (TKIP),WPA-PSK(AES),orWPA2-PSK(AES) which one should i choose

JACUSTOMER-x8r4sk93- :

our wifi does nt use a password

JACUSTOMER-x8r4sk93- :

not

Estigia :

none of them, this are for a security configured in the router, if your wireless is "open", you do not need to configure them.

Estigia :

Is there an option for pen networks?

JACUSTOMER-x8r4sk93- :

k thank you

Estigia :

sorry "Open Networks"

JACUSTOMER-x8r4sk93- :

ok

JACUSTOMER-x8r4sk93- :

now they are asking me for Proxy Server

JACUSTOMER-x8r4sk93- :

should i use or don't use

Estigia :

no, there is no proxy, unless you tell other thing!

JACUSTOMER-x8r4sk93- :

so don't use?

Estigia :

No proxy!

JACUSTOMER-x8r4sk93- :

whok

JACUSTOMER-x8r4sk93- :

ok sorry

Estigia :

?

JACUSTOMER-x8r4sk93- :

now they are asking me for MTU Value

Estigia :

if there is a value already, do not change it, just get to the next step.

JACUSTOMER-x8r4sk93- :

the value of the number is 0

JACUSTOMER-x8r4sk93- :

ok

Estigia :

ok!

JACUSTOMER-x8r4sk93- :

i don't know if i changed the number before

Estigia :

Wich number? the MTU?

JACUSTOMER-x8r4sk93- :

yes

Estigia :

that is a standard number, hold on, I am checking the default one for your router.

JACUSTOMER-x8r4sk93- :

ok thank you

Estigia :

According to this, it is given by the Internet Service Provider, but according to the internet standards it have to be: 1500 or 7981

Can you call your ISP and ask the MTU of your connection?

JACUSTOMER-x8r4sk93- :

who is the ISP?

Estigia :

Internet Service Provider

JACUSTOMER-x8r4sk93- :

oh sorry

Estigia :

no problem, some time I get so used to use them, sorry!

JACUSTOMER-x8r4sk93- :

i tried the number codes you gave me, but it gave me the same error code

Estigia :

Have you try one at a time?

JACUSTOMER-x8r4sk93- :

yes they both show the same error code 52231

Estigia :

The main problem is that the Wii ants it it all from the connection, and the "Motorola SBV5222 modem" is a low profile modem, is not up to the job.

We need to replace the Router or connect the Wii directly to the Internet.

Estigia :

Can you do these?

JACUSTOMER-x8r4sk93- :

i have the modem upstairs so can i connect th wii to the laptop downstairs woll it work the same?

JACUSTOMER-x8r4sk93- :

sorry will

Estigia :

How are you going to connect the Wii, thru the Laptop? or in the place of the Laptop?

JACUSTOMER-x8r4sk93- :

with the USB cable?

Estigia :

USB?

JACUSTOMER-x8r4sk93- :

the USB Cable

Estigia :

Have you try to connect the Wii Wirelessly?

Estigia :

As far as I know, the connection have to be done by LAN or WiFi!

JACUSTOMER-x8r4sk93- :

yes the way i'm trying to

Estigia :

Wich one, LAN? o WiFi?

JACUSTOMER-x8r4sk93- :

wifi

Estigia :

Yes, Sorry, I mean, have you try to connect the Wii by LAN?

JACUSTOMER-x8r4sk93- :

i can connect to the internet, but the connection is not ours

Estigia :

Your Motorola Modem has an ETHERNET connection, have you try it?

JACUSTOMER-x8r4sk93- :

thank you anyway for all the information

Estigia :

We need to replace the modem!, Sorry!

JACUSTOMER-x8r4sk93- :

internet connection yes

Estigia :

Yes!

JACUSTOMER-x8r4sk93- :

thank you i will

Estigia :

You are well come, Have a nice Day!

JACUSTOMER-x8r4sk93- :

thanks for all your help you were very helpful

JACUSTOMER-x8r4sk93- :

bye thank you again

Estigia :

Bye!, thanks!

Experto:  Ing. Navas escribió hace 5 año.
Nuestro Chat ha terminado, pero usted todavía puede continuar formulándome preguntas aquí hasta que obtenga su respuesta 100% satisfactoria. Vuelva a esta página para ver nuestra conversación.

¿Siguiente paso?

Si ha terminado, por favor, valore la respuesta. O bien, puede responderme usando la caja ubicada más abajo.

Preguntas relacionadas con Informática