Greetings May I know the model of your Netgear Router?
i do not know
Do you have the router at reach?
how can i get the model, where do i look to find it
i want to connect the internet to the wii but i have this error code with the nomber 52231
Don't worry.You can find the model of your router at the back or the bottom of it, in a little plate.
that means it's disables my "firewall" if you are using Netgear router, disable the SPI firewall
Let mi research about this code "52231", give me a minute!!
i will look for the router, one second please
the model is SBV5222
thanks, let me load the specs!
Where did you purchase the router from? (country)
I've been looking for a netgear SBV5222 router, but I can not find it.But in the other hand I had found a Motorola SBV5222 modem.Can you check for the model again?
yes it is the one you are saying, but i'll double check one minute
ok i checked it and yes it is motorola SBV5222 modem
Thanks, let me find the specs, hold on a minute!
is this your router?
Excelent, I am downloading the specs, just a moment.
Ok, let me tell you that this modem does not have firewall.What were you doing that gives you this error message?
i was trying to connect to the internet on the wii console
When did this error begins to happen?Have you connect the wii before?
this started happenning about a week ago and yes, but not with our internet just wireless
so i got connected before with some other internet
not the one i have that is optimumwifi
are you there?
Yes I am here, sorry for the delay!!!What optimumwifi are you using?There is an "Optimumwifi" Internet service provider and there is a optimumwifi software that is used to share the internet locally, wich one do you mean?
the optimumwifi that is used to shre the internet locally
I think that there is the problem, have you tried to connect directly to the internet with the Wii?
i have the modem connected to the computer upstairs
and the wii is downstairs
so i used wireless
do you use static ip or dhcp?
what do you think, should i connect the wii in the laptop?
i don't know what static ip or dhcp is
For the Wii to connect to the Internet, it needs an IP address, that can be asigned by you (manualy), or by the Router (dhcp), I was checking the nintendo site and find that the recomend an static (manualy assigned) IP.
is that all i have to do
Depending on the router is the Ip that they recommend.Check this link: http://www.nintendo.com/consumer/wfc/en_na/ds/results.jsp?error_code=52231&system=Wii&locale=en_US&locale=en_US&action2.x=24&action2.y=21
If you like click over here: http://www.nintendo.com/consumer/wfc/en_na/ds/results.jsp?error_code=52231&system=Wii&locale=en_US&locale=en_US&action2.x=24&action2.y=21
Are you checking the link?
Can you do the procedure and test it?
yes i did thank you
one minute please
I am here to help you if you have any question about it!!
what does the SSID mean?
SSID: is the name of your wiless network.
for example: Home, Wii, MyLAN, etc...
ok i write optimumwifi correct?
it is ok!
ok thank you
one second please
take your time!!
they are asking for a type of securityand they give me options
Your wifi, does it use a password?
the options are WEP, WPA-PSK (TKIP),WPA-PSK(AES),orWPA2-PSK(AES) which one should i choose
our wifi does nt use a password
none of them, this are for a security configured in the router, if your wireless is "open", you do not need to configure them.
Is there an option for pen networks?
k thank you
sorry "Open Networks"
now they are asking me for Proxy Server
should i use or don't use
no, there is no proxy, unless you tell other thing!
so don't use?
now they are asking me for MTU Value
if there is a value already, do not change it, just get to the next step.
the value of the number is 0
i don't know if i changed the number before
Wich number? the MTU?
that is a standard number, hold on, I am checking the default one for your router.
According to this, it is given by the Internet Service Provider, but according to the internet standards it have to be: 1500 or 7981Can you call your ISP and ask the MTU of your connection?
who is the ISP?
Internet Service Provider
no problem, some time I get so used to use them, sorry!
i tried the number codes you gave me, but it gave me the same error code
Have you try one at a time?
yes they both show the same error code 52231
The main problem is that the Wii ants it it all from the connection, and the "Motorola SBV5222 modem" is a low profile modem, is not up to the job.We need to replace the Router or connect the Wii directly to the Internet.
Can you do these?
i have the modem upstairs so can i connect th wii to the laptop downstairs woll it work the same?
How are you going to connect the Wii, thru the Laptop? or in the place of the Laptop?
with the USB cable?
the USB Cable
Have you try to connect the Wii Wirelessly?
As far as I know, the connection have to be done by LAN or WiFi!
yes the way i'm trying to
Wich one, LAN? o WiFi?
Yes, Sorry, I mean, have you try to connect the Wii by LAN?
i can connect to the internet, but the connection is not ours
Your Motorola Modem has an ETHERNET connection, have you try it?
thank you anyway for all the information
We need to replace the modem!, Sorry!
internet connection yes
thank you i will
You are well come, Have a nice Day!
thanks for all your help you were very helpful
bye thank you again