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Gabriel de la Vega
Gabriel de la Vega, Ingeniero en Informática
Categoría: Mac
Clientes satisfechos: 17
Experiencia:  Entusiasta Mac e Ingeniero en Informática certificado CompTIA A+ con más de 10 años de experiencia
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My laptop running OSX 7.1. keeps showing a message There

Pregunta del cliente

My laptop running OSX 7.1. keeps showing a message :"There was a problem connecting to the server "192.168.1.2" the share does not exist on the server". I cannot delete or remove these messages and can only drag them to the side of the screen. I can have 30 or 40 of them. Have tried System Preferences but cannot find solution.
Enviada: hace 6 año.
Categoría: Mac
Experto:  Gabriel de la Vega escribió hace 6 año.
Hello, I am Computer Science Engineer. I enjoy solving computer, printer and networking issues, so I will be very happy and will do my best to help you.

Please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting. DO NOT click Accept if you are not positively satisfied.

PLEASE FIRST BOOKMARK (add to favorites) THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART, and click Accept if the issue is solved (that's the only way I can get paid for my effort. Thank you)

Please restart the computer in Safe Mode following the steps below:

1- Turn off your Mac

2- Turn it on and press and HOLD the SHIFT key on the keyboard, until you see "Safe Boot" on the login window.

3- Wait for Mac OS X to be completely loaded. (sometimes it's fast, other times it can take a while, like 10 or 15 minutes)

4- Restart the computer in normal mode.

Please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting. DO NOT click Accept if you are not positively satisfied.

If I helped please scroll down and click the green Accept button for me to be paid, that's the only way for me to be compensated for my time (Even if you have a subscription or trial plan with us I need you to click Accept for me to be paid from JustAnswer. And even if you have a regular account and see the holding charge in your credit / debit / or PayPal account, I need you to click Accept for the money to be released to me)

Thank you
Cliente: escribió hace 6 año.
Sorry about the delay in answering. When I carry out steps 1 and 2, the "Safe Boot" window does not appear. Instead I get an option to open any of 4 accounts on the machine.
Cliente: escribió hace 6 año.
Have you any other suggestions, Please?