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welcome to justanswer. my name is jusn
first we need check your account of amazon and enter your orders to review them, in addition to checking if the card is accepted or if you have another, verify this and unsubscribe to access another and thus pay for the product again.
for this also enter the following link
When you open that link, you can select the item made for your order and purchase from the words in blue. that by clicking on them they open to see details. How do you want? I'll be aware of you regards