Cómo funciona JustAnswer:
  • Preguntar a un Experto
    Los expertos tienen muchos conocimientos valiosos y están dispuestos a ayudar en cualquier pregunta. Credenciales confirmadas por una empresa de verificación perteneciente a Fortune 500.
  • Obtener una respuesta profesional
    Por correo electrónico, mensaje de texto o notificación mientras espera en su sitio. Haga preguntas de seguimiento si lo necesita.
  • Garantía de satisfacción plena
    Garantizamos tu satisfacción.
Formule su propia pregunta a Ing. Navas
Ing. Navas
Ing. Navas, Ingeniero Especialista
Categoría: Informática
Clientes satisfechos: 4543
Experiencia:  Ingeniero especializado en hardware y software de usuario con más de 10 años de experiencia laboral
61714763
Escriba su pregunta sobre Informática aquí...
Ing. Navas está en línea ahora

Please...I need to pay my bill that for reasons, not at my

Pregunta del cliente

please...I need to pay my bill that for reasons, not at my control, for the very first time, my payment did not go out.
JA: ¿Qué has intentado hacer hasta ahora para resolver el problema?
Customer: well first of all, I do not read Spanish, and my personal reasons are just that. All I need is to get my bill paid, that I who cannot go out, may pay my bill. Thank you!
JA: Entiendo. Las cuestiones tecnológicas pueden llegar a desesperarnos. Te voy a poner en contacto ahora con un técnico. ¿Hay alguna otra cosa que quieras comentarle?
Customer: Only that since I cannot go out - at this point in time - I need to use my phone - like right away. Can this happen for me today, like now?
Enviada: hace 16 días.
Categoría: Informática
Experto:  Ing. Navas escribió hace 16 días.

Greetings

Welcome to JustAsnwer Technical Support, my name is***** will assist you today.

Could you provide me with the name of the Service or Subscription you want to pay for? For example: Office 365, Netflix, Amazon, etc ...?

Cliente: escribió hace 16 días.
Thank you!
Experto:  Ing. Navas escribió hace 16 días.

...could you please provide me with the name of the Serviceyou want to pay for?

Cliente: escribió hace 16 días.
NO
Experto:  Ing. Navas escribió hace 16 días.

...ok, I undertand!

With out more information is it right to assume that you want to pay your bill with Netflix?

If that is correct you need to update the Payment Information.

To update the payment information for your Netflix account first, from a computer, enter to the following link: https://www.netflix.com/pr/login; and log in with your Netflix account information.

Once you're logged in, go to the following link: https://www.netflix.com/YourAccountPayment; and proceed to update the data, including the card with which you want to pay your subscription.

You can retry the same payment method. To do this, re-enter the existing account information, or try another form of payment (if you have one available).

* Keep in mind that you can use any international credit or debit card.

Do you have any inquiry so far?

Follow the instructions and let me know any questions you have, I will gladly help you clarify it.

*If my answer has helped you solve the problem remember to rate the quality of my attention, your positive rating is highly appreciated, you can continue consulting as much as you want or need.