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David
David, Técnico informático
Categoría: Mac
Clientes satisfechos: 106
Experiencia:  Soporte de software
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Im on a trouble, Someone has stolen my iphone, and I need to

Pregunta del cliente

Hi, im on a trouble, Someone has stolen my iphone, and I need to block my account now. Becouse if not, they are going to check all my documents and all my personal information. I have all the information you will need for block it.
Enviada: hace 2 meses.
Categoría: Mac
Experto:  David escribió hace 2 meses.

Hello, my name is David.

To block you account you can follow this instructions: https://support.apple.com/en-us/HT204106

Experto:  David escribió hace 2 meses.

So, if you havent got you device because someone have stole you, you can follow this web https://support.apple.com/en-us/ht201472

Experto:  David escribió hace 2 meses.

You need to enter in https://icloud.com/find:

  1. Sign in to icloud.com/find on a Mac or PC, or use the Find My iPhone app on another iPhone, iPad, or iPod touch.
  2. Find your device. Open Find My iPhone, and select a device to view its location on a map. If the device is nearby, you can have it play a sound to help you or someone nearby find it.
  3. Turn on Lost Mode. Using Lost Mode, you can remotely lock your device with a passcode, display a custom message with your phone number on your missing device's Lock screen, and keep track of your device's location. If you added credit, debit, or prepaid cards to Apple Pay, the ability to make payments using Apple Pay on the device is suspended when you put your device in Lost Mode.
Experto:  David escribió hace 2 meses.

Is important to follow this steps because with this mode you will convert your iphone like a stone, and the thiefs couldnt use it for nothing. I hope you can recover it.

If you dont need anything more please dont forget to evaluate my service.

Have a good day.